McDonald’s stated Friday that the worldwide IT system outage was not associated to the cybersecurity occasion. McDonald’s has been working to resolve the problem since Friday morning, inflicting ordering disruptions and the short-term closure of some eating places world wide. File picture: Kevin Dietsch/UPI
March 15 (UPI) — A world McDonald’s IT system outage that disrupted the restaurant chain’s operations was nonetheless being resolved Friday, however McDonald’s stated it was not a cyberattack.
McDonald’s stated in an announcement Friday: “We are conscious of a know-how outage that impacted our eating places. This concern is presently being resolved.” “Of notice, this concern is just not associated to a cybersecurity occasion.”
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The technical glitch, which affected the ordering app, occurred round 1 a.m. EDT within the U.S. and was restored by 5 a.m. EDT, a cashier at a McDonald’s in New York advised CNN.
The downside unfold from the US to Australia, China, Hong Kong, Taiwan, the UK, and Japan.
McDonald’s Japan X stated, “Many shops throughout the nation are quickly closed. We apologize for any inconvenience this will likely trigger to our prospects.” “There is presently a system failure.”
McDonald’s introduced on its Hong Kong Facebook account that the trigger was a “laptop system failure.”
Sarah MacLean, a McDonald’s franchise proprietor within the UK, advised the BBC that she had been knowledgeable by an space supervisor that there had been an “IT outage”.
The firm introduced Friday morning that the problem had been resolved within the UK and Ireland.
McDonald’s Japan’s X account acknowledged the issue early Friday morning and apologized to prospects.
McDonald’s has 13,457 eating places within the United States and 41,822 eating places worldwide.