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Pharmacy chain London Drugs closed dozens of shops in Western Canada on Sunday following a cyber incident.
A consultant stated in an electronic mail that the chain found it was the sufferer of a cybersecurity incident on Sunday and closed all shops “out of an abundance of warning.” The retailer will probably be closed till additional discover, the e-mail stated.
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The BC-based firm has 80 shops from Manitoba to Vancouver Island and employs greater than 8,000 folks.
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London Drugs is experiencing operational points that can consequence within the closure of its shops throughout Western Canada till additional discover.
Our pharmacists are standing by to help along with your emergency pharmacy wants. We advocate calling your native pharmacy to make preparations.
— London Drugs (@LondonDrugs) April 28, 2024
London Drugs has no cause to imagine that buyer or worker knowledge was affected, a spokesperson stated. The firm added that it was taking “countermeasures,” together with hiring cybersecurity specialists to help with containment, remediation, and investigation.
The on-line retailer at londondrugs.com seems to be totally operational as of Sunday afternoon.
The firm says pharmacists will probably be out there for purchasers with pressing wants, and native shops might be contacted by telephone.
Staff at a retailer in Kamloops, British Columbia, instructed CBC News that the shop was experiencing “laptop points” and was unable to help clients.
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The Richmond, British Columbia-based chain was based in 1945 and purchased in 1976 by Vancouver entrepreneur Tong Louie of HY Louie Co. Ltd., in keeping with its web site. Today, Mr. Louie’s son, Brant Louie, runs the household enterprise, certainly one of his largest retailers within the space.
Reporting by Bloomberg and Postmedia
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